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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of B Heath

B Heath

September 25, 2024

5  out of  5
rating by B Heath
"Paolo was a great help and hooked us up on discounts and details!"
We responded:
"Your kind words made our day! Thank you for your review and for recommending us."
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Amanda Blettner

September 10, 2024

5  out of  5
rating by Amanda Blettner
"Avo was a fantastic help in obtaining a new insurance policy. He was patient and thorough in answering my questions and very timely over phone and email. A great experience!"
We responded:
"Hi Amanda, We're thrilled to have met your expectations. Thank you for your kind review!"
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Brianna Abeytia

August 31, 2024

5  out of  5
rating by Brianna Abeytia
"Paolo was such a great help! He took the time to understand and meet my needs. He helped me get a low policy at full coverage for my vehicles. Paolo went above and beyond to help me and I really appreciate it!"
We responded:
"Hi Brianna, thank you for your glowing review! We're glad we could make your experience a memorable one."
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Edward Haidar

August 26, 2024

5  out of  5
rating by Edward Haidar
"Good customer service! Excellent price on my policy of 4 cars."
We responded:
"Hi Edward, we're grateful for your support and are thrilled that you're happy with our service."
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Ed Chavez

August 20, 2024

5  out of  5
rating by Ed Chavez
"Avo did a great job in helping save Money👍👍"
We responded:
"Hi Ed, we're thrilled to hear that you had a positive experience with us. Thank you for your review!"
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Brian Bernardino

August 9, 2024

5  out of  5
rating by Brian Bernardino
"Avo helped me get a good insurance policy at a low price with good coverage for my vehicles. Also very communicative and helpful. I highly recommend state farm!"
We responded:
"HI Brian, your review made our day! "
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John Pen

August 6, 2024

5  out of  5
rating by John Pen
"Very good !"
We responded:
"HI John, your satisfaction is our top priority, and we're thrilled to have met your expectations."
Profile photo of Jagger Monterastelli

Jagger Monterastelli

August 2, 2024

5  out of  5
rating by Jagger Monterastelli
"Very helpful and patient with my questions. I didn’t feel rushed or like I was an inconvenience in any way. Great experience!"
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Ms. Evita

July 31, 2024

5  out of  5
rating by Ms. Evita
"I called to replace the vehicle on my existing State Farm auto policy. Erica took my call and within a few minutes a binder was emailed. I noticed a slight discrepancy in the loss payee’s address so I called back and was then helped by Paolo. Again within just a few minutes, he emailed a revised binder. Both were very pleasant to do business with and provided quick service. The best part was that my already reasonable insurance rate only increased by a few dollars due to the change. Thanks Erica & Paolo!"
We responded:
"HI Ms. Evita thank for your descriptive review. We really appreciate the time you took to give feedback on your experience."
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Misha Sharpe

July 26, 2024

5  out of  5
rating by Misha Sharpe
"Worked with me to find me the best plan and policy for my families needs . I will definitely recommend"
We responded:
"Hi Misha, your positive review means a lot to us. Thank you for choosing us as your insurance provider."
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Heidi Jo

July 26, 2024

5  out of  5
rating by Heidi Jo
"I've had a very kkrazy and frustrating week. I had to get a new car . Going thru a lot in life I didn't choose . She was a breath of Freash air that helped me get all my Insurance together ❤️ 2 cars Full coverage Life All bundled Thank you for helping with Adulting issues . Cheers to the weekend Have a Day you Derseve ❤️"
We responded:
"Hi Heidi, We're grateful for your feedback and look forward to serving you in the future. Thank you!"
Profile photo of Scott

Scott

July 26, 2024

5  out of  5
rating by Scott
"Very professional and he got me a policy hundreds cheaper than what I was paying. Super nice and friendly service from all of them. He actually calls to see how my sick mother is doing. Very nice and caring keep up the awesome work."
We responded:
"Hi Scott, we're grateful for your kind words. We'll continue to work hard to meet your insurance needs."
Profile photo of Lana Martinez

Lana Martinez

July 25, 2024

5  out of  5
rating by Lana Martinez
"Very helpful and knowledgeable. Also extremely patient with all my questions… I would highly recommend!"
We responded:
"Hi Lana, it's always a pleasure to assist you. We appreciate your positive review!"
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Stella Flygirl

July 23, 2024

5  out of  5
rating by Stella Flygirl
"I love this place! I can call and pay my bill anytime over the phone and Im always met with courtesy and kindness. These days most places dont do that, or they will push you to pay online. Even worse they will charge you an over the phone fee. Also they call and remind you about your bill before youre just left uninsured. Today I spoke with Paolo Gutierrez, no surprise to me that he was kind and informative and cheerful. Even though it was closing time he still took him time with me. Thank you State Farm."
We responded:
"Wow, thanks Stella for the great review we so appreciate the feedback and your time. We look forward to helping you in the future."
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Chelsea Janelle

July 15, 2024

5  out of  5
rating by Chelsea Janelle
"Isabel was amazing! She was very helpful and attentive. She even offered me a lower premium which helps me save money. Amazing service!!! Thank you Isabel"
We responded:
"Hi Chelsea, We're grateful for your kind review!"
Profile photo of VIOLETA JUSTO

VIOLETA JUSTO

July 12, 2024

5  out of  5
rating by VIOLETA JUSTO
"Daniel took care of my insurance needs. Outstanding service! He was attentive and helpful. Making my inquiry easy peasy. Thank you."
We responded:
"Hi Violeta, Your review made our day!"
Profile photo of Joy

Joy

July 10, 2024

5  out of  5
rating by Joy
"Thank you, Mr. Avo, State Farm Insurance Agent, for your outstanding assistance in this matter. In addition, thank you for your expertise and politeness to me as a senior to be able to understand the coverage in this matter."
We responded:
"Hi Joy, thank you for your kind words!"
Profile photo of John M

John M

July 10, 2024

1  out of  5
rating by John M
"When I moved and changed agents my mistake was not going to see them in person. Over the years all I did was make the payments on time and many times a one time payment for the time of the policy. However, when I experienced an auto accident and was having a lot of issues with State Farm claims, I asked to speak with Isabel, but she was never around. In fact in all the years I was here, I never spoke or met her. The last straw was when the agent told me on a Friday that Isabel was not in, but that I will get a call in the afternoon as soon as she gets in. The call never came through. In fact, since they had caller ID they stop answering my calls. I eventually sent an email to Isabel using her website and got a reply the next day. In the mean time after this horrible experience, I changed agents. All I asked was that you actually earn the commission of the money I am paying."
We responded:
"Dear John, Thank you for taking the time to share your feedback. We appreciate all customer input, whether positive or negative, as it helps us improve our services. We apologize for any inconvenience you experienced and would like to address your concerns. Could you please provide more details about your experience so that we can better understand and resolve the issue? We strive to provide excellent service and want to ensure that all our customers have a positive experience. To discuss your concerns further, please feel free to reach out to our customer service team at 818-788-5222. We are here to assist you and find a satisfactory solution. Thank you once again for your feedback and for giving us the opportunity to improve. We value your business and hope to have the chance to make it right."
Profile photo of Bill Kinsman

Bill Kinsman

July 10, 2024

5  out of  5
rating by Bill Kinsman
"Very good service indeed. Carlo Paolo Gutierrez Garcia #4258354, was very efficient and helpful in getting me affordable car insurance. I can sleep at night again."
We responded:
"Hi Bill, we are delighted to hear that you enjoyed your experience with us! Thank you for taking the time to leave such a positive review. We truly appreciate your support and hope to see you again in the future."
Profile photo of Andres Tena

Andres Tena

July 9, 2024

5  out of  5
rating by Andres Tena
"Avo was incredibly helpful. I was a bit unsure at first but Avo was kind and patient with. Avo followed up in a kind and professional matter and never pressured me into signing up for the insurance that he was offering. Would highly recommend his help to others looking for good insurance coverage."
We responded:
"HI Andres, Avo and I and our team are grateful for your kind words! It's wonderful to hear that you had a great experience with us. "
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Jennifer Rojas

June 28, 2024

5  out of  5
rating by Jennifer Rojas
"Paolo Gutiérrez was very helpful when I called and I needed Help with my insurance policy he was very helpful and quick at getting me what I needed."
We responded:
"HI Jennifer, thank you for taking the time to leave such a fantastic review! We are overjoyed that you had a positive experience with us. Your feedback is incredibly valuable to us and we appreciate your support. We can't wait to welcome you back for another great experience!"
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Kurt Studt

June 27, 2024

5  out of  5
rating by Kurt Studt
"Avo, and his colleagues at the State Farm Insurance office of Isabel Munoz, did a great job in matching my insurance needs with the best- suited policy. During the entire process, Avo was very professional and patient. I'm glad that after searching and comparing services, I chose State Farm."
We responded:
"Hi Kurt, thank you for taking the time to leave such a positive review. We truly appreciate your support and look forward to assisting you in the future."
Profile photo of Anna Gukasyan

Anna Gukasyan

June 26, 2024

5  out of  5
rating by Anna Gukasyan
"I had an amazing experience with Paolo. The customer service was outstanding. I was so pleased with the service I received from Paolo. He went above and beyond to help me find the perfect rate."
We responded:
"HI Anna, thank you for your review of the service you received from Paolo we both appreciate you."
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Ofelia Alaniz

June 13, 2024

5  out of  5
rating by Ofelia Alaniz
"Paolo, thank you for your excellent service that you have provided me , and for answering my questions in a very short time. to me it doesn't matter what company it is , if it doesn't have good customer service. Paolo is a reliable person, he does what he says that he is going to do."
We responded:
"Ofelia thank you so much for your feedback. We do appreciate you as a customer, and are here to help."
Profile photo of Anastasia T

Anastasia T

June 5, 2024

5  out of  5
rating by Anastasia T
"The process was easy and fast."
We responded:
"Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again soon!"