State Farm® Insurance Agent Isabel Munoz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
B Heath
September 25, 2024
"Paolo was a great help and hooked us up on discounts and details!"
"Your kind words made our day! Thank you for your review and for recommending us."
Amanda Blettner
September 10, 2024
"Avo was a fantastic help in obtaining a new insurance policy. He was patient and thorough in answering my questions and very timely over phone and email. A great experience!"
"Hi Amanda, We're thrilled to have met your expectations. Thank you for your kind review!"
Brianna Abeytia
August 31, 2024
"Paolo was such a great help! He took the time to understand and meet my needs. He helped me get a low policy at full coverage for my vehicles. Paolo went above and beyond to help me and I really appreciate it!"
"Hi Brianna, thank you for your glowing review! We're glad we could make your experience a memorable one."
Edward Haidar
August 26, 2024
"Good customer service! Excellent price on my policy of 4 cars."
"Hi Edward, we're grateful for your support and are thrilled that you're happy with our service."
Ed Chavez
August 20, 2024
"Avo did a great job in helping save Money👍👍"
"Hi Ed, we're thrilled to hear that you had a positive experience with us. Thank you for your review!"
Brian Bernardino
August 9, 2024
"Avo helped me get a good insurance policy at a low price with good coverage for my vehicles. Also very communicative and helpful. I highly recommend state farm!"
"HI Brian, your review made our day! "
John Pen
August 6, 2024
"Very good !"
"HI John, your satisfaction is our top priority, and we're thrilled to have met your expectations."
Jagger Monterastelli
August 2, 2024
"Very helpful and patient with my questions. I didn’t feel rushed or like I was an inconvenience in any way. Great experience!"
Ms. Evita
July 31, 2024
"I called to replace the vehicle on my existing State Farm auto policy. Erica took my call and within a few minutes a binder was emailed. I noticed a slight discrepancy in the loss payee’s address so I called back and was then helped by Paolo. Again within just a few minutes, he emailed a revised binder. Both were very pleasant to do business with and provided quick service. The best part was that my already reasonable insurance rate only increased by a few dollars due to the change. Thanks Erica & Paolo!"
"HI Ms. Evita thank for your descriptive review. We really appreciate the time you took to give feedback on your experience."
Misha Sharpe
July 26, 2024
"Worked with me to find me the best plan and policy for my families needs . I will definitely recommend"
"Hi Misha, your positive review means a lot to us. Thank you for choosing us as your insurance provider."
Heidi Jo
July 26, 2024
"I've had a very kkrazy and frustrating week. I had to get a new car . Going thru a lot in life I didn't choose . She was a breath of Freash air that helped me get all my Insurance together ❤️ 2 cars Full coverage Life All bundled Thank you for helping with Adulting issues . Cheers to the weekend Have a Day you Derseve ❤️"
"Hi Heidi, We're grateful for your feedback and look forward to serving you in the future. Thank you!"
Scott
July 26, 2024
"Very professional and he got me a policy hundreds cheaper than what I was paying. Super nice and friendly service from all of them. He actually calls to see how my sick mother is doing. Very nice and caring keep up the awesome work."
"Hi Scott, we're grateful for your kind words. We'll continue to work hard to meet your insurance needs."
Lana Martinez
July 25, 2024
"Very helpful and knowledgeable. Also extremely patient with all my questions… I would highly recommend!"
"Hi Lana, it's always a pleasure to assist you. We appreciate your positive review!"
Stella Flygirl
July 23, 2024
"I love this place! I can call and pay my bill anytime over the phone and Im always met with courtesy and kindness. These days most places dont do that, or they will push you to pay online. Even worse they will charge you an over the phone fee. Also they call and remind you about your bill before youre just left uninsured. Today I spoke with Paolo Gutierrez, no surprise to me that he was kind and informative and cheerful. Even though it was closing time he still took him time with me. Thank you State Farm."
"Wow, thanks Stella for the great review we so appreciate the feedback and your time. We look forward to helping you in the future."
Chelsea Janelle
July 15, 2024
"Isabel was amazing! She was very helpful and attentive. She even offered me a lower premium which helps me save money. Amazing service!!! Thank you Isabel"
"Hi Chelsea, We're grateful for your kind review!"
VIOLETA JUSTO
July 12, 2024
"Daniel took care of my insurance needs. Outstanding service! He was attentive and helpful. Making my inquiry easy peasy. Thank you."
"Hi Violeta, Your review made our day!"
Joy
July 10, 2024
"Thank you, Mr. Avo, State Farm Insurance Agent, for your outstanding assistance in this matter. In addition, thank you for your expertise and politeness to me as a senior to be able to understand the coverage in this matter."
"Hi Joy, thank you for your kind words!"
John M
July 10, 2024
"When I moved and changed agents my mistake was not going to see them in person. Over the years all I did was make the payments on time and many times a one time payment for the time of the policy. However, when I experienced an auto accident and was having a lot of issues with State Farm claims, I asked to speak with Isabel, but she was never around. In fact in all the years I was here, I never spoke or met her. The last straw was when the agent told me on a Friday that Isabel was not in, but that I will get a call in the afternoon as soon as she gets in. The call never came through. In fact, since they had caller ID they stop answering my calls. I eventually sent an email to Isabel using her website and got a reply the next day. In the mean time after this horrible experience, I changed agents. All I asked was that you actually earn the commission of the money I am paying."
"Dear John, Thank you for taking the time to share your feedback. We appreciate all customer input, whether positive or negative, as it helps us improve our services. We apologize for any inconvenience you experienced and would like to address your concerns. Could you please provide more details about your experience so that we can better understand and resolve the issue? We strive to provide excellent service and want to ensure that all our customers have a positive experience. To discuss your concerns further, please feel free to reach out to our customer service team at 818-788-5222. We are here to assist you and find a satisfactory solution. Thank you once again for your feedback and for giving us the opportunity to improve. We value your business and hope to have the chance to make it right."
Bill Kinsman
July 10, 2024
"Very good service indeed. Carlo Paolo Gutierrez Garcia #4258354, was very efficient and helpful in getting me affordable car insurance. I can sleep at night again."
"Hi Bill, we are delighted to hear that you enjoyed your experience with us! Thank you for taking the time to leave such a positive review. We truly appreciate your support and hope to see you again in the future."
Andres Tena
July 9, 2024
"Avo was incredibly helpful. I was a bit unsure at first but Avo was kind and patient with. Avo followed up in a kind and professional matter and never pressured me into signing up for the insurance that he was offering. Would highly recommend his help to others looking for good insurance coverage."
"HI Andres, Avo and I and our team are grateful for your kind words! It's wonderful to hear that you had a great experience with us. "
Jennifer Rojas
June 28, 2024
"Paolo Gutiérrez was very helpful when I called and I needed Help with my insurance policy he was very helpful and quick at getting me what I needed."
"HI Jennifer, thank you for taking the time to leave such a fantastic review! We are overjoyed that you had a positive experience with us. Your feedback is incredibly valuable to us and we appreciate your support. We can't wait to welcome you back for another great experience!"
Kurt Studt
June 27, 2024
"Avo, and his colleagues at the State Farm Insurance office of Isabel Munoz, did a great job in matching my insurance needs with the best- suited policy. During the entire process, Avo was very professional and patient. I'm glad that after searching and comparing services, I chose State Farm."
"Hi Kurt, thank you for taking the time to leave such a positive review. We truly appreciate your support and look forward to assisting you in the future."
Anna Gukasyan
June 26, 2024
"I had an amazing experience with Paolo. The customer service was outstanding. I was so pleased with the service I received from Paolo. He went above and beyond to help me find the perfect rate."
"HI Anna, thank you for your review of the service you received from Paolo we both appreciate you."
Ofelia Alaniz
June 13, 2024
"Paolo, thank you for your excellent service that you have provided me , and for answering my questions in a very short time. to me it doesn't matter what company it is , if it doesn't have good customer service. Paolo is a reliable person, he does what he says that he is going to do."
"Ofelia thank you so much for your feedback. We do appreciate you as a customer, and are here to help."
Anastasia T
June 5, 2024
"The process was easy and fast."
"Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again soon!"